Your personal information is safe with us
At ttk99, every piece of your information is stored through SSL encryption and strict security measures — we always treat your privacy as our top priority.
Introduction & Scope of Policy
This Privacy Policy ("Policy") has been prepared on behalf of the ttk99 platform ("we", "our", "ttk99"). This Policy describes how we collect, process, store, and protect your personal information when you use our website, applications, or services.
By registering with ttk99 or using our services, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our services. We have prepared this Policy with adult and responsible players in mind — our platform operates for those aged 21 and above only.
We believe that transparency and trust are the foundation of any mutual relationship. It is therefore our responsibility to keep you fully informed about every aspect of our data collection and processing activities.
What information we collect
ttk99 collects only the information necessary to provide our services. We collect the following types of information:
Identity information
Information you provide when creating an account:
- Full name and date of birth
- Email address and mobile number
- Residential address (district and division)
- National ID or passport number (for identity verification)
Financial information
Information required to complete transactions:
- bKash, Nagad, Rocket mobile banking numbers
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction reference numbers
Gaming activity information
Information related to your activity on the platform:
- Betting history and amounts
- Win and loss records
- Bonus and promotion usage details
- VIP program level and progress
Technical information
Information automatically collected about your device and connection:
- IP address and location data
- Browser type and version
- Device identifier and operating system
- Cookies and session data
How collected information is used
ttk99 uses your personal information only for the following purposes. We never sell your information to third parties or use it for personal gain.
Account management
Your information is used to create, verify, and securely manage your account. Age verification and identity confirmation are included in this.
Transaction processing
Financial information is used to properly complete your deposit and withdrawal requests via bKash, Nagad, Rocket, and bank transfer.
Customer support
Our 24/7 support team uses your information to resolve your issues quickly and effectively. This applies when you contact us via email or live chat.
Security & fraud prevention
Technical information is analysed to protect your account from unauthorised access, fraudulent activity, and cyber attacks.
Responsible gaming
Monitoring gaming activity patterns to identify addiction risks and provide timely support is part of our responsible gaming commitment.
Service improvement
Anonymous statistics are used to improve your experience and raise the quality of ttk99's services — without revealing any personal identity.
Sharing information with third parties
We generally do not share your personal information with third parties. However, limited information may be shared in the following restricted circumstances:
Payment service providers
Necessary transaction information is shared with bKash, Nagad, Rocket, and relevant banks to complete financial transactions. This information is used only for the specific transaction concerned.
Technology & security partners
Limited information may be shared with specialist technology partners to ensure SSL encryption, fraud detection, and cyber security. They may not use this information beyond our instructions.
Legal obligations
We are required to provide information in response to valid orders from government authorities or courts under applicable law in Bangladesh. In such cases, we will always endeavour to protect your rights.
We never
- Sell or rent your personal information
- Transfer information to third parties for marketing purposes
- Profile or data broker without your consent
- Store unnecessary or excessive information
Cookies & tracking technology
Cookies and similar technologies are used in your browser when you visit the ttk99 website. These make your experience more convenient.
Essential cookies
These cookies are essential for keeping your login session active, security verification, and the core functionality of the platform. They cannot be disabled.
Functionality cookies
These cookies are used to store your language preferences, display settings, and personalised experience. They can be disabled.
Analytics cookies
These help us understand website traffic and usage patterns. This information remains completely anonymous and is used only for service improvement.
You can delete cookies or stop accepting new cookies at any time from your browser settings. Please note, however, that disabling essential cookies may limit some platform functionality.
Data security measures
ttk99 follows the highest industry standards to keep your personal and financial information secure. What is included in our security framework:
SSL encryption
All data transmissions are secured through 256-bit SSL encryption.
Firewall protection
An advanced firewall system prevents unauthorised access and DDoS attacks.
Two-factor authentication
Two-factor authentication is available for additional security during login and transactions.
Continuous monitoring
A 24/7 automated system detects unusual activity and takes immediate action.
Please note, however, that no method of data transmission or storage over the internet can be guaranteed 100% secure. Even after we ensure maximum protection, should a security breach occur, we will notify you as quickly as possible.
Data retention period
ttk99 retains your information only for as long as necessary. The retention periods for different types of information are listed below:
| Type of information | Retention period | Reason |
|---|---|---|
| Account information | For the duration the account is active + 5 years | Legal and regulatory obligations |
| Transaction records | 7 years | Financial dispute resolution and audit |
| Gaming history | 3 years | Responsible gaming monitoring |
| Technical logs | 18 months | Security investigation and troubleshooting |
| Cookie data | Session to 2 years (depending on type) | Storing user preferences |
Once the retention period ends, we securely delete your information or anonymise it so that no individual can be identified from it.
Your data rights
Every user registered on the ttk99 platform has the following rights regarding their personal information:
Right to access
You may request from ttk99 at any time a full account of what information we hold about you.
Right to rectification
If any of your information is incorrect or incomplete, you may request a correction. We will update it as quickly as possible.
Right to erasure
After closing your account, once the legal retention period has ended, you may request that your information be deleted. However, this may not apply where ongoing legal obligations exist.
Right to object to processing
You may object to the processing of your information for specific purposes. Your right to opt out is complete, particularly in the case of marketing communications.
To exercise these rights, contact our support team. We are required to respond to your request within 30 working days. In special circumstances this deadline may be extended by a further 30 days — in which case we will notify you.
Protection of minors' information
As a responsible platform, ttk99 provides services only to those aged 21 and above. We take an extremely firm stance on protecting the information of minors.
Age verification is mandatory
Every user must verify their age at the time of registration. Through a national ID or passport, we ensure that no one under the age of 21 is using our platform.
Collecting information from minors is prohibited
If we find that a minor has accidentally registered on our platform, that account will be immediately closed and all related information will be deleted.
Policy Changes & Updates
We may update this privacy policy from time to time. This policy may be revised due to changes in applicable law, technological developments, or changes to our services.
If there are any significant changes, we will send a notice to your registered email and clearly state the effective date of the new policy on the website. If you continue using the platform after the changes, you will be considered to have agreed to the new policy.
We recommend that you visit this page regularly to stay informed about the latest updates. The "Last Updated" date will always be shown at the top of the page.
Privacy Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us. The ttk99 support team is available 24/7 to assist you.
Chat directly in Bengali with our team
Send any requests related to your information (access, correction, deletion, etc.) by email. Write "Data Privacy Request" in the subject line and send it from your registered email address.
Want to learn more?
Read our Terms & Conditions and Responsible Gaming pages — your experience with ttk99 will be fully transparent and safe. Our 24/7 support team is always ready for any questions.